Contact the right office
Send the vessel, the port and the date. The request reaches our commercial team, who pass it to the office that covers your port.
Offices
Each number is answered 24/7.
Panama City, Head office
Americas and the Caribbean.
Building No. 0750 B-D, Williamson Place, La Boca, Balboa, Ancón, Panama, Republic of Panama.
P.O. Box 0843-02416, Balboa, Republic of Panama.
Istanbul, Black Sea Regional Office
Europe, the Black Sea, the Caucasus and Central Asia.
AC YAPI Moment Istanbul, Ofis 21, 1 Kat.
Soğanlık Yeni, Baltacı Mehmet Paşa Sk. 4C Bina 4, 34880 Kartal/İstanbul, Türkiye.
Dubai, Middle East Regional Office
The Middle East, South Asia and Africa.
Maritime Business Center Building, 6th Floor, Office B-1, Dubai Maritime City.
P.O. Box 487211, Dubai, United Arab Emirates.
Shanghai, Far East Regional Office
China, northern East Asia and Russia.
Room 1502, No. 738 Shangcheng Road, Pudong New Area, Shanghai, China.
Hai Phong, Vietnam office
Southeast Asia and Oceania, under the same regional management as Shanghai.
Complaints and reports
Choose how you want to write to us. A speak-up report on ethics or conduct goes to our Compliance team and can be sent without your name. A customer complaint goes to our Quality department and is recorded under our ISO 9001 quality management system.